Managed IT Services

Boost your productivity and minimize your monthly IT cost.
We are available 24/7 to help you decrease excessive downtime.

Managed 24/7 Support
Managed Cloud Solutions
Enterprise Solutions

MANAGED 24/7 SUPPORT

Technology innovations present boundless benefits and opportunities for businesses. The same innovative technologies could also introduce numerous challenges in resourcing, costing, deployment, security issues, and much more. Why be bothered by these hassles when you can collaborate with a managed provider of information technology?

24/7 Network & Server Support

Using the latest technology, we deploy, manage, and support your organization’s virtual server environment. Add peace of mind knowing your servers and networks are maintained and secure 24/7/365. With proactive monitoring, we detect and resolve system errors before they cause your business a massive opportunity loss. Avoid capital expenditures for brand new servers and cargo area networks (SANs).  

24/7 Helpdesk Support

Improve your operational efficiencies by reducing the time you spent on fixing incidents and technical issues your team is not familiar with. A 24/7 Helpdesk Support System is the most cost-effective solution to eliminate downtime and improve your customer service by quickly responding to your support tickets in a timely manner. We aim to reduce the burden of your day-to-day IT operations with our scalable helpdesk support for pc and mac, software, and hardware configuration. 

24/7 Remote Database Monitoring and Management

We provide 24/7 data management and monitoring to keep your database running smoothly and secure. With proper management, threats are eliminated before they become critical. We do regular auditing and assessments of your SQL servers and Azure environments to ensure your database is performing at an optimum level. 

MANAGED CLOUD SOLUTIONS

Get customized yet budget-friendly, cloud-based solutions to boost your business’ productivity and efficiency. We support Google and Microsoft applications for all enterprises.

Disaster Recovery

We provide sturdy disaster recovery solutions to keep your data safe 24/7, eliminate risks and hardware costs, and customize to meet your needs and requirements. Partnering with two top pier solution providers allows us to offer you affordable and flexible solutions.

Cloud Storage & Back-up

Protect your organization from complete data loss and outages before it is too late. A backup and disaster recovery plan is critical in preventing data loss and decreased productivity in the event of catastrophic failures. We provide automated, secure, and affordable back-up solutions for different businesses and enterprises. 

Cloud & Security Management

Get the expertise you need to safeguard your cloud environment. We use integrated security technologies, global threat intelligence, vulnerability detection, and security professionals to assist separate the “usual” or expected events from the “unusual” attacks and incidents.

Cloud Email

 Migrate your firm’s email to the cloud and get the flexibility to access your business accounts anytime, anywhere, and from any device.

We offer packages that include powerful office business applications for emails, presentations, spreadsheets, word processing, and more.  We support Google Apps and Office 365, both are ideal for different business sizes. We offer flexible pricing options to suit your business requirements.

Strategy and Implementation Consulting

Get the expertise you need to safeguard your cloud environment. We use integrated security technologies, global threat intelligence, vulnerability detection, and security professionals to assist separate the “usual” or expected events from the “unusual” attacks and incidents.

ENTERPRISE SOLUTIONS

We take care of mission-critical systems while you pay attention to your business growth. We help various firms manage their migration to the cloud, voice connectivity, and mobility.

Unified Communications

We provide unified communications solutions for enterprises and service providers. Unified communications permit your whole organization to remain connected and productive across multiple communications channels. From voice calls, email to messaging and collaboration tools, unified communications keep your employees productive and your customers engaged. Benefit from increased collaboration, and projects are completed swiftly.

Virtualization

Our clients depend on us to produce a completely managed package for his or her virtual environment. We manage security updates, proactively monitor log issues, and automatically reboot and restart downed services. Rest easy knowing a team of experts is watching over your site 24-7 and our SLA’s obligate our administrators to begin resolving issues within minutes.

Relocation & Colocation

Rely on our team to manage a single piece of equipment or your entire IT infrastructure. We create a customized design based on your requirements and needs. Our team is ready to act on demand, servicing your requests as needed, or allow our team to act proactively, taking care of your entire environment’s monitoring and management responsibilities.

Focus your efforts on your business growth.

Leave your IT management needs with us, the trusted experts in technology-managed services. Take advantage of our services features:

Boost the productivity of the network.

As your managed services partner, we provide continuous oversight to prevent network issues and costly server downtime. By proactively monitoring your network and servers, we can detect, stop, and mitigate all threats before they stop your productivity.

Focus on growing your business.

When a team of experts and certified engineers proactively monitor, maintain, manage, and update your IT infrastructures and systems, you and your employees can work faster, smarter, and more efficiently.

Take control of your IT Operational cost.

Get the right solutions you need when you need them. With our flexible and scalable solutions, you can stop worrying about high start-up costs and technology overhead when you want to ramp-down or ramp-up your team. We offer plans and packages that perfectly suit your budget and objectives.

Ensure 24/7/365 staffing and cost.

Recruiting and hiring processes are costly and require a lot of effort. Save time and money! Outsource your IT staffing needs to a trusted managed IT service provider and free yourself from administrative and additional recruiting costs.

Get direct access to certified technical support & IT Engineers.

Take trainings off your books. To ensure you get the highest quality of service, we onboard all resources before project placement.

Accelerate your IT capabilities with world-class facilities.

Implement the latest technology in no time. When the facility is readily available, you can rapidly accelerate your IT capabilities to address your business challenges.

What are you waiting for? Do not sleep on your technology problems.

"Ascend Square replaced our former MSP and we are so happy we made the change. We had many challenges with our last MSP that we considered hiring a full-time employee. We are so happy we chose the team at Ascend Square for several reasons. Our costs did not increase by much, the experienced help desk team resolves problems quickly and their SOC team has caught several threats since we implemented their EDR and SIEM solution. Thank you Ascend Square."

Media Firm
CEO

"Ascend Square provides us with FT staff onsite to manage our level I help desk requirements. Their staff is professional and they pay great attention to detail. We have been a client since 2008 and we continue to renew our agreement because we have never been dissatisfied. Ascend Square is one of our most valued partners."

Real Estate Developer
Upper Management

"Ascend Square and our firm partnered back in 2003 and we continue to have them provide their MSP services. They do an outstanding job and have exceeded our expectations. We were recently hacked, but Ascend Square came to the rescue and reimaged our servers within hours. We plan to implement their SOC services as they suggested in 2019."

Manufacturing Firm
Upper management

Achieve greater efficiency and cost control.

Arrange a FREE Assessment.